Last updated: 15th October 2025
Who we are
Van Converters (“we”, “us”). Website: https://www.van-converters.co.uk
Contact: info@van-converters.co.uk
What we collect
- Account & contact details you submit (name, email, phone).
- Listing content (business details, images, location).
- Payments are processed by WooCommerce + your chosen gateway; we don’t store card numbers.
- Technical data (IP, pages viewed, cookies) for security and analytics.
Why we use it (lawful bases)
- Provide the directory & your account (contract).
- Take payments and manage subscriptions (contract).
- Prevent abuse and keep the site secure (legitimate interests).
- Send important service emails (contract/legitimate interests). Marketing only with consent.
Sharing
- Payment processors and essential service providers (hosting, email).
- Public listing data appears on your profile page.
Storage & retention
- Accounts/listings kept while active; you can delete or request deletion.
- Orders kept for tax/audit periods.
Your rights (UK GDPR)
Access, rectify, erase, restrict, object, portability. To exercise: contact [EMAIL].
You can complain to the ICO: ico.org.uk.
Cookies
See our Cookie Policy.